Privacy Policy

Last Updated: August 4, 2026

1. Introduction

Quick Scan LiveScan ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book LiveScan fingerprinting appointments, or communicate with us via email, phone, or SMS text messaging.

2. Information We Collect

We collect information that you voluntarily provide to us when booking an appointment or contacting customer support:

Personal Details: First name, last name, email address, phone number.
Booking Information: Service category, agency ORI code (if applicable), location, appointment date, and time.
Payment Information: Online payments are processed securely via Stripe. We do not store full credit card numbers on our servers.

3. SMS Communications & Text Messaging Consent

By providing your phone number during the appointment booking process and opting in, you consent to receive transactional text messages (SMS) from Quick Scan LiveScan.

Message Types: Appointment confirmations, reminders, reschedule notices, and payment links.
Frequency: Message frequency varies based on your appointments (typically 1-3 messages per booking).
Rates: Standard message and data rates may apply.
Opt-Out Instructions: You may opt out of receiving text messages at any time by replying STOP to any message. Reply HELP for assistance.
No Mobile Sharing: Mobile opt-in consent and phone numbers will NOT be shared, sold, or rented to third parties or affiliates for marketing or promotional purposes.

4. How We Use Your Information

We use the collected information strictly for business and operational purposes:

To schedule, process, and fulfill your LiveScan fingerprinting appointments.
To transmit your fingerprint records securely to state clearinghouses (FDLE/AHCA/FBI) as requested.
To send transactional confirmation emails and SMS notifications.
To respond to customer support inquiries and process payments.

5. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Quick Scan LiveScan
Email: admin@quickscanlivescan.com
Phone: +1 (833) 650-7757